Legal Documents – in Bengali

CEOBD Terms & Conditions – Use of the platform Complete Guide

Please read these terms before creating an account on CEOBD. There is nothing hidden here — everything is stated clearly and transparently.

Last updated: January 2026. CEOBD reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Key terms and conditions at a glance

The most important aspects of CEOBD's terms and conditions, summarised

18+ Age Requirement

CEOBD is strictly for users aged 18 and above. Age is verified at registration, and providing false information will result in account termination.

One person, one account

Each individual may hold only one account on CEOBD. If multiple accounts are found, all will be closed and balances may be forfeited.

Secure transactions

All local payment methods — including bKash, Nagad, Rocket, and Upay — are protected with SSL encryption. All deposits and withdrawals are recorded.

Bonus terms of use

Every bonus at CEOBD comes with specific turnover requirements. Make sure to read the terms before claiming any bonus. Misuse of bonuses will result in account suspension.

Fair Gaming Guarantee

All game outcomes on CEOBD are determined by an RNG (Random Number Generator). No one can predetermine results — not CEOBD, and not any player.

Support's role in disputes

If you encounter any issues with a game or transaction, the CEOBD support team will step in as the first point of mediation. If their decision does not resolve the matter, a formal dispute process will be initiated.

1

Eligibility & Account Registration

To create an account on CEOBD, you must be at least 18 years of age. This is not just a rule — it is the cornerstone of our responsible gaming policy. Providing false or inaccurate information during age verification will result in permanent account termination, and any balance in the account may be forfeited.

During registration, you must provide your correct name, date of birth, mobile number, and email address. CEOBD will verify this information when you make a withdrawal. If the details you provided do not match those associated with your payment method, your payment may be put on hold.

  • Age: You must be at least 18 years old as of the date of registration.
  • One person, one account: no individual may hold more than one account.
  • Accurate information: All details provided during registration must be truthful and up to date.
  • For yourself only: opening an account on behalf of another person or a third party is strictly prohibited.
  • Operating multiple accounts from a single device or IP address is also strictly prohibited.

Please Note: CEOBD's automated system can detect multiple registration attempts from the same device or network. If multiple family members in the same household wish to maintain separate accounts, please notify support in advance.

2

Account usage rules

Your CEOBD account is strictly personal. You must not share your password or login credentials with anyone. Allowing another person to operate your account is a violation of our terms and conditions and may result in suspension.

You are responsible for the security of your own account. If you suspect unauthorized access, contact CEOBD support immediately and change your password.

  • Account login credentials must not be shared with anyone.
  • Selling, transferring, or renting your account is strictly prohibited.
  • It is your responsibility to keep your account information up to date — especially your phone number and email address.
  • Accounts inactive for an extended period (12 months) may be moved to dormant status.
  • To reactivate a dormant account, please contact support.
3

Deposit & withdrawal policy

The minimum deposit at CEOBD is ৳100, and the maximum is determined by your account level. Deposits can be made via four methods: bKash, Nagad, Rocket, and Upay. Deposited funds typically appear in your account within a few minutes.

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 to 24 hours. Note that KYC account verification must be completed before your first withdrawal.

Method Minimum deposit Minimum withdrawal Processing Time Status
BKash ৳100 ৳500 Instant / 1–6 hours Active
Nagad ৳100 ৳500 Instant / 1–6 hours Active
Rocket ৳200 ৳500 Instant / 6–12 hours Active
Upay ৳200 ৳500 Instant / 6–24 hours Active
  • Withdrawals can only be made to your own registered payment method — not to any third-party number.
  • Withdrawals are generally processed back through the same payment method used for the deposit.
  • Transactions may be held for investigation to prevent money laundering.
  • If additional information is requested during the withdrawal process, please respond within 72 hours.

Warning: Never fund your account using a third party's payment method or someone else's account. Doing so may result in a temporary account suspension and trigger additional verification requirements.

4

Bonus & Promotion Terms

CEOBD bonus offers are designed to give players added value. However, every bonus comes with specific terms, and failure to comply will result in the bonus being voided. Always read the relevant promotion terms carefully before claiming.

The welcome bonus typically matches up to 100% of your first deposit. To withdraw this bonus, you must wager a specified multiple of the total amount (deposit + bonus). Until the turnover requirement is met, access to your original deposit may also be partially restricted.

  • The turnover requirement for each bonus is clearly stated on the promotions page.
  • The bonus wallet and cash wallet are separate — funds in the bonus wallet cannot be withdrawn directly.
  • A player may not claim the same promotion more than once.
  • If CEOBD detects bonus abuse, the bonus will be voided and the account will be investigated.
  • Winnings from free spins are also subject to turnover requirements.
  • To cancel a bonus, contact support before using it.

Tips: CEOBD bonus offers are typically valid for 30 days. If the turnover requirement is not met within this period, the bonus will expire. Play regularly after claiming a bonus to ensure you meet the conditions in time.

5

Gaming rules

All game outcomes on CEOBD are governed by an RNG, ensuring that no party can predetermine results. Each game has its own rules, which are displayed when the game loads. It is good practice to read them before you start playing.

If a game is interrupted due to a technical issue, CEOBD will attempt to restore it from the last saved state. If restoration is not possible, the wager will be refunded.

  • Logging in from multiple devices simultaneously within the same game session is prohibited.
  • Exploiting software bugs or glitches for gain is strictly prohibited.
  • Disrespectful behaviour toward dealers in live games is not permitted.
  • In the event of a dispute over a game outcome, server logs will serve as the definitive evidence.
  • Using automated bots or scripts to play games is strictly prohibited.
6

Prohibited activities

CEOBD is committed to maintaining a fair environment. The following activities are strictly prohibited, and any violation will result in immediate account closure.

Strictly Prohibited
  • Transactions involving money laundering or illegal funds
  • Registering using another person's identity
  • Managing Multiple Accounts
  • Exploiting System Hacks or Glitches
  • Forming coordinated groups to abuse bonuses
Conditionally Restricted
  • Multiple accounts from the same IP address (family members must notify us)
  • VPN or Proxy Usage (in specific circumstances)
  • Large transactions processed quickly (verification required)
  • Unusual betting patterns
  • Refund or chargeback requests

Please Note: CEOBD's anti-fraud system automatically detects unusual activity. If any activity appears suspicious, the support team will reach out and the account may be temporarily restricted.

7

Personal Data Protection

CEOBD takes the protection of your personal information very seriously. The details you provide at registration are used solely for account management, payment processing, and customer support.

CEOBD never sells your personal information to third parties. However, data may be shared with relevant authorities when required by law or for investigative purposes. For more details, please visit our Privacy Policy View page.

  • All data is secured with SSL 256-bit encryption.
  • Full payment details are never stored on our servers.
  • To view or delete your data, submit a request to our support team.
  • You can opt out of marketing communications at any time through your account settings.
8

Account Closure & Restrictions

CEOBD reserves the right to temporarily or permanently close an account under the circumstances listed below. Users are generally notified by email or SMS before closure; however, in urgent cases, an account may be closed without prior notice.

  • For serious violations of the terms and conditions.
  • Providing false identification or fraudulent documents.
  • Extended account inactivity (12+ months).
  • If the player submits a self-exclusion request.
  • If a court order or legal directive requires the account to be closed.

You can close your account at any time by contacting support. It is possible to withdraw your balance before closure, provided no terms and conditions have been violated.

9

Dispute resolution

If you have a complaint regarding any game, transaction, or service, please contact CEOBD's support team first. The support team aims to respond within 48 hours, and most disputes are resolved at this stage.

If you are not satisfied with the support team's decision, you may escalate your case to senior management. All disputes are reviewed using server logs, transaction history, and game records as evidence.

  • File a complaint: send the details to support@ceobd.best.
  • Include your account number, time, and a description of the incident.
  • Server logs and game data are CEOBD's definitive evidence.
  • Complaints must be filed within 30 days of the incident.
Notice of changes to terms and conditions: CEOBD may update or amend these terms and conditions at any time. For significant changes, users will be notified via their registered email or SMS. Continued use of CEOBD following any changes constitutes your acceptance of the updated terms.

FAQ

Payment and winnings FAQ

After winning on CEOBD, your winnings are credited to your gaming wallet almost instantly — typically within a few seconds and no longer than two minutes. In Live games, your balance is updated at the end of each round. In slots, winnings are reflected as soon as the reels stop. In Aviator or crash games, your balance updates immediately after you hit the cash-out button. However, if you are playing with bonus balance, winnings will go to your bonus wallet and will not transfer to your main cash wallet until the turnover requirement is met. If there is any delay or your balance does not appear, try refreshing the page or contact support.

To make a withdrawal, log in to CEOBD and go to the "Withdrawal" or "Withdraw Funds" option. Select your preferred payment method (bKash, Nagad, Rocket, or Upay), enter the amount, and confirm your registered number. For your first withdrawal, you will need to complete KYC verification — this typically requires a photo of your National ID or birth registration certificate. Once verified, subsequent withdrawals are processed much faster. As for timing: bKash and Nagad withdrawals generally arrive within 1 to 6 hours, while Rocket and Upay may take between 6 and 24 hours. During bank holidays or periods of high demand, processing may take a little longer. If more than 24 hours have passed, contact CEOBD support with your transaction ID.

Read the terms? Get started now

Register with CEOBD and enjoy Bangladesh's best games in a safe, transparent gaming environment.

Registration is free. 18+ only. Please gamble responsibly.

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